Regarding the SLA.. - Dev Archives

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May 27th, 2008, 07:10 AM

Singh Raina, Ajeet

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Regarding the SLA..

Hello Guys,

Today I came across Eventum.Earlier I have been using TRS and HelpCRE
as Ticket Tracking Tool.Eventum, no doubt , is superb Tool but I need to
know if the following features exist in this system or not .Its related
to SLA ?( Service Level Agreement).

Pls Suggest?

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