Problem With Mailer.pm

Message
From: support-bugzilla-bounces (AT) lists (DOT) mozilla.org
[@lists.mozilla.org] Behalf
Storey, Jeff
Sent: Monday, 30, 2006 9:33 AM
To: support-bugzilla (AT) lists (DOT) mozilla.org
Subject: Problem With Mailer.pm


Hi everyone - I've seen posts with regard to this topic in
the archives, but I have not yet seen a good solution for it.
My problem is that when bugzilla attempts to email people
(when bugs are posted and updated) I get the error message
"undef error - Bad file descriptor at
line 285." I don't have a
mail server running on this machine, which is probably the
root of the problem. I'm running apache web server on Windows
Server 2003. We do have an exchange server here, but I
couldn't figure out how to connect Bugzilla to the exchange
server (also, it looked like I would need to put my
password/email address in plain text in the sendmail.ini
file, which I didn't want to do). Is there a way to send the
mail without using the exchange server, maybe an SMTP server
that works with apache?



I'm running on Linux, not Windows, but I hope this will help you.

I was able to make this work by setting the value of the smtpserver
parameter to the name of the external SMTP server that we use. I don't have
to go through sendmail on the local Bugzilla server. The Mail::Mailer
package takes care of sending the messages to the server.

I use 'smtp' for the value of mail_delivery_method. I turn sendmailnnow N.

server requires SMTP AUTH on sending. So to make this work, I had to
create a valid user for the Bugzilla daemon on our external server. I also
had to hack Bugzilla to include the username and password so that it can be
sent to the server; otherwise the SMTP server will not accept mail.

If you write me off list, I might be able to give you more details that
would help.

Erik


Thanks,

Jeff




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>>>I also
had to hack Bugzilla to include the username and password so that it can be
sent to the server;
>>>Can you tell me where you 'd entered the username and password and can you please elaborate on how to make bugzilla use MSExchange....