Who at IBM is the support group for the Atape driver?

>
I opened a PMR with Tivoli -- and I've gotten a call from entitlements,
indicating they can find no record of us having support for Atape .


Exactly what I had happen. After having our contracts guy go around with
IBM, I finally got someone to tell us we should open a hardware call on the
library to get atape help.

Rick



The information contained in this message is intended only for the
personal and confidential use of the recipient(s) named above. If
the reader of this message is not the intended recipient or an
agent responsible for delivering it to the intended recipient, you
are hereby notified that you have received this document in error
and that any review, dissemination, distribution, or copying of
this message is strictly prohibited. If you have received this
communication in error, please notify us immediately, and delete
the original message.